Effective Date: January 1, 2025
🇪🇺 GDPR Compliance Notice
This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We respect your privacy rights and provide transparent information about our data practices.
1. Information We Collect
Personal Information
We collect information you provide directly, including:
- Name and contact information (email, phone number)
- Professional background and career objectives
- Resume and professional documents you choose to share
- Communication records and session notes
- Payment and billing information
Automatically Collected Information
We may collect certain information automatically, including:
- Website usage data and analytics
- IP address and browser information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information to:
- Provide career coaching and professional development services
- Schedule and conduct coaching sessions
- Communicate about our services and your progress
- Process payments and maintain billing records
- Improve our services and website functionality
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on the following legal grounds:
- Contractual Necessity: To provide our coaching services
- Legitimate Interest: To improve our services and communicate effectively
- Consent: For marketing communications and optional data processing
- Legal Obligation: To comply with applicable laws and regulations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition (with advance notice)
5. Your Rights Under GDPR
If you are in the European Union, you have the following rights:
- Right of Access: Request copies of your personal data
- Right of Rectification: Request correction of inaccurate data
- Right of Erasure: Request deletion of your personal data
- Right of Restriction: Request limitation of processing
- Right of Data Portability: Request transfer of your data
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent for optional processing
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication protocols
- Staff training on data protection and confidentiality
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Typically:
- Active client data: Duration of service relationship plus 3 years
- Financial records: 7 years for tax and accounting purposes
- Marketing consent: Until withdrawn or 3 years of inactivity
8. International Data Transfers
If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For detailed information, please see our Cookie Policy.
10. Children's Privacy
Our services are intended for adults (18+). We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, through direct communication.
12. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us:
- Through our website contact form
- By scheduling a consultation call
- Response time: Within 30 days for GDPR requests
13. Supervisory Authority
If you are in the EU and have concerns about our data practices, you have the right to lodge a complaint with your local data protection supervisory authority.
This Privacy Policy demonstrates our commitment to protecting your personal information and respecting your privacy rights.